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Communication for improvement and growth

Many, many years ago, the managing director of the company where I worked accused me of being disloyal to said company. I had participated as technical secretary in a regularly scheduled meeting with all the technical managers where we had the usual agenda of evaluating or planning past, current, and future projects or events. A problem came up that concerned my department. Deliveries were delayed or incorrect in too many cases, and support and customers were complaining. This was duly reported in the minutes of the meeting. All participants, plus a few higher placed managers or directors received a copy of the minutes. One technical manager distributed it to his support staff. This is where the managing director got angry. All participants at the meeting got a reprimand about being disloyal for discussing such problems. One other manager (why him, I cannot recall) and I were especially singled out and…

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Survey about technical communication blogs

It is not very long ago that I blogged about Darren Barefoot’s blogging survey. Now there is a survey about technical communication blogs over at the STC Suncoast chapter site. Try it out, but you must hurry. It opened February 10th, and it is only open for a week.

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