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Tag: technical communication

LavaCon 2024 is a wrap

I just attended the LavaCon Content Strategy Conference (for content professions, a.k.a. technical communicators, technical writers, and MANY more) for the first time ever, and it was like Christmas and my birthday all at once. I attended the Virtual Track from the comfort of my home, so I was not in Portland, Oregon. Thanks to the very professional setup and management, the conference was marvelous, and I loved it. The Virtual Track will go on my wish list for 2025 for sure. Only virtual because I want to avoid flying. My mind is still trying to wrap around where to begin summarising for my work colleagues. If pressed to tell you my top takeaways, here is what I’d say: 1. Accept our responsibility (our duty, even) to become AI literate and teach others and think hard about potential abuses. This is just one gem from Noz Urbina‘s profound talk entitled…

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Pay it forward

I am a fan of sharing information and knowledge. Maybe that is why I enjoy the field of technical communication? It feels natural to share a snippet of knowledge or experience that I have gained. One specific example of this happened earlier this year. A person respected in the technical communication community asked for more experienced technical communicators to meet with some of his students to share stories of career journeys and life experiences in this field. I volunteered right away. We were all matched up with a student who would interview us. I had no idea what to expect, but I can talk and I have opinions! (Insert image of countless heads nodding vigourously at the talking part.) A student contacted me soon after, and we arranged a meeting. They ran the interview, and I “just talked”. It was a pleasant experience, and they seemed quite satisfied with the…

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Coming clean at the 2017 soap! conference in Krakow

I fell in love with soap in 2015. No, not that material you use for washing. The technical communication conference in Kraków, Poland, called soap! with the lower-case “s” and the exclamation mark.

Pink poster of the soap! conference with another small sign showing arrow pointing to the right

I returned for the 2017 soap! experience, which is what I want to share here. I am providing a summary of the conference design, some useful links for additional reading, and all my personal, rather raw notes from the talks. Those are shared “as is”. If you wonder what I meant by something, leave a comment!

I hope some of the information here will inspire you to consider joining the “soapy” community next year in Kraków.

Note: This is a very long post because it covers two days of info from a conference. I wrote it as a reference article for storing my notes.

Where can you find more information about the soap! conference?

The soap! team has a great video summary of the soap! 2017 conference. Watch it if you think this post is too long and too much to read, or watch it for inspiration for your first or next attempt at summarising an event with a nice video.

Other links are:

What is the structure of the soap! conference?

This conference is run by a dedicated group of volunteers and supported by some great sponsors and a registration fee. The conference ran for three days with the main conference on Thursday, 8 June, and Friday, 9 June. On Wednesday, 7 June, there was an all-day Edu Summit filled with workshops ranging from one hour to seven hours. The Edu Summit was only open to the main conference attendees. Topics ranged from DITA to UX to structured authoring.

On Thursday and Friday, the conference ran from 9.00 to 18.00. The doors opened half-an-hour before so attendees could grab a coffee and a bite to eat and say hi to the other attendees.

The location was perfect for this time of year. We used the conference room at the beautiful Manggha museum on the banks of the Vistula River, just across from the Wavel Royal Castle.

Entrance to Manggha Museum in Krakow, Poland on a sunny day with blue skies

The skies were blue and the weather was just right for all three days, with the clouds staying away until we all dispersed after the conference. Sitting on the terrace outside the Manggha café with that lovely view seemed to keep the conversations going non-stop.

This volunteer-run conference also included great evening events: bowling after the Edu Summit, a concert on the banks of the river at the end of Day 1, and a brew pub (T.E.A. Time) after the conference.

The conference always has a theme. This year’s theme was “problem solving”.

They solicited our thoughts for the theme for 2018. Four proposed themes were written up on a whiteboard, and we could vote for a theme with soap! stickers. “Artificial intelligence and content” won the popular vote. Now the committee will evaluate how to make that work as a theme for the 2018 edition of soap!.

What is so great about the soap! conference?

I have to quote one of the speakers, Oded Ilan, on this. He summed up my sentiments in the video summary of the conference.

I see so many young people engaged and interested in [this technical communication field]… That’s the most powerful thing I saw at this event. – Oded Ilan

Why is it called the soap! conference

I learned about the soap! name at the 2015 conference. Gosia Radymiak, head of the soap! team and conference, said it was a fun idea that came up in conversation. They called it “soap” to stand for strategy, opportunity, advancement, and professionalism. Think of it as a fresh, clean start, said Gosia. “It’s something we can relate to, something we ‘just gotta have’.” I think a lot of writers know many manuals that could use a good scrub to get a fresh, clean start! It’s a great analogy.

What was the biggest takeaway from the soap! conference?

It’s all about people and communicating with people. Talk to people. Learn from people. Those people can be those using your products or services and they can be those you work with every day. They can be those you work for or those who work for you.

The talks – my notes and the videos

The remainder of this blog post is a list of all the talks in the order that they were presented along with a link to the video of their presentation and whatever (raw) notes I took.

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