That’s easy to answer. Ben Minson from Gryphon Mountain has a tidy list of the seven reasons your company needs a technical communicator. End Users Need Documentation Technical Communicators Look at the Product with a User Perspective Technical Communicators Help with Quality Assurance Having Quality Documentation Reflects Positively on Your Organization Documentation Provides a Record Documentation Saves on Support Costs Technical Writers Have a Versatile Skill Set He added four more reasons after posting the first seven. Technical Communicators’ Information Gathering Gets the Team to Think Critically Technical Communicators Are Specifically Trained Technical Communicators Lighten the Load Technical Communicators Can Provide Training and Support These are Ben’s 11 reasons in brief. Read the articles to learn the story behind each link. I like Ben’s reasons, but I wanted to test whether I could add my own – brief – interpretation to his reasons. End Users Need Documentation – Our work…
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Are you a technical communicator? If you are not sure, here are some examples of people within the technical communication field: Accessibility analysts, content developers, documentation specialists, indexers, information architects, information designers, instructional designers, localization specialists, policies and procedures specialists, researchers, teachers, technical illustrators, technical writers, technical editors, translators, usability and human factors professionals, visual designers, and Web designers and developers. The list goes on. Why I am writing to technical communicators? There has never been a more important time for us to stay connected and work together to advance our careers and profession. One valuable way to stay connected is through an organization like STC, the Society for Technical Communication. As I state on my site, I belong to STC, and I am quite active in STC. I feel that my STC membership has been a real boost to my career, and I would like to see more technical…
Comments closedWhen I am asked that question, as I was today, I always try to de-mystify blogs and wikis by saying that they are still websites, only slightly different. I have heard questions at seminars from people who seemed to think that blogs and wikis were new, exotic toys that required more learning and more work and more bother – which did not make them happy. That’s why I go for de-mystifying, especially in casual conversation. Blogs and wikis are still websites. Maybe they are just not ordinary websites … For the short answer, go to what is probably the most famous wiki, Wikipedia, to get a quick explanation of a blog and a wiki that goes a bit beyond my “just websites” explanation. That’s all there is to it. Bye. Well… there is a bit more. The longer answer Blogs and wikis can take writing for a website, or web…
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